Refund Policy
General Refund Conditions Upon placing an order with The Business Arise LLC, clients agree to our financial terms, acknowledging that 50% of the service fee is non-refundable. This policy reflects upfront costs including merchant processing fees, legal expenses, and operational costs required to initiate and deliver services.
Policy on Uninitiated Services
Partial Service Initiation: If multiple services were purchased but communication was not established to initiate all services, a 50% refund applies only to services that remain uninitiated.
Non-Responsiveness: If no communication is received within 10 days from purchase, non-initiated services are eligible for a 50% refund of the individual purchase price.
Refund Rejection Criteria
- Approval of the initial design concept and commencement of development.
- Revision requests after the initial concept/draft.
- Cancellations not related to service quality or performance.
- Lack of communication for more than 10 days post-purchase.
- Violation of The Business Arise LLC terms or policies.
- Engagement with another provider for the same scope.
- Incomplete required information submission.
- Refund request submitted beyond the allowed refund request duration.
- Approval of designs, after which refunds are not entertained.
Rights Upon Refund Upon issuing a refund, all rights to the produced work revert to The Business Arise LLC. The client forfeits any right to use the designs or work product.
Request Submission Submit refund requests within 10 days of order placement to support@thebusinesstoolkit.com.